Mon, 24 November 2014
In 1992 James Songster went to Disneyworld. Something happened and he was taken with the 'Disney Philosophy'. 23 years later he left. In this episode of the Magician Business Podcast James lets us in on the 'team spirit' that Disney expects all its employees to adopt; the focus being on the customer experience. What can we as magicians learn about customer relations from this? Ask yourself this question right now ... Where does my customer service begin? In This Episode We Discuss:
Direct download: MB_30_Customer_Service_With_James_Songster.mp3
Category:general -- posted at: 6:26am EDT |